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Are You Maximizing the Value of your CMMS?

By Bill Roth and Blair Alderton


One near universal truth in facility and infrastructure Asset Management (AM) is that organizations are using some type of Computerized Maintenance Management System (CMMS) to support reactive and proactive facility management activities. However, what we often see is that organizations are only scratching the surface of the functionality and features that they can get from a CMMS.

Oftentimes an organization has had a CMMS system in place for many years, and the team that is responsible for managing the system was often not involved in the selection or configuration of the system from the beginning. As such, the current teams are often making things work with the system they have in place.


Businesses evolve faster than ever today and the investment in a new CMMS is a major financial burden to companies. Organizations should ask themselves a series of questions every few years to ensure they are maximizing the benefit of their current CMMS:

1. Is my CMMS the right one for my organization today?

2. How are we using our CMMS effectively?

3. Do our existing business processes enhance or detract from the effectiveness of our CMMS?

4. What more could we get out of our CMMS?

5. What is the development road map for my current CMMS?

6. What other software systems do I use that could/should be integrated or aligned with my CMMS?


A CMMS is the data backbone of an organization’s Operations and Maintenance (O&M) program and is a critical tool that enables an effective AM program. However, we so often see unrealized potential for organizations as they either do not realize the functionality of the tools, or they simply do not have the capacity to explore the potential value that can be added.


Given that these systems are already in-place there are often small changes that can be made to a program that can have a big impact of the value of a CMMS to an organization. Over the course of the next few posts we will explore some key opportunities to enhance the value of your current CMMS.


Following this series, we will also focus on our recommendations on how to pick a new or replacement CMMS system if you are looking to change from your current provider.

As always, we welcome your feedback in the comments, or if you would like to hear more about how we have guided clients through the journey of maximizing the value of their CMMS, please contact us to schedule a call.



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